• Plantronics CS540 Wireless Telephone Headset with HL10 Handset Lifter

    Product Features for Telephone Headset

    • Hands-free mobility to enable easier multitasking
    • Telephone headset Wireless range of up to 120 metre
    • Remotely answer and terminate calls when used with electronic hookswitch or handlifte
    • Volume and mute audio controls at your fingertips
    • Adaptive power system delivers longer talk and standby times
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    Plantronics HW251N SupraPlus Telephone Headset

    Product Features

    Noise-Canceling microphone filters out background sound

    HW251N P/N 75100-06

    Uses Plantronics QD Quick Disconnect Connector. Must be used with

    Plantronics Amp or with proper phone or USB adapter cable

    Connectivity Technology: Wired, Earpiece Design: Over-the-head, Earpiece Type: Monaural, Host

    Interface: Proprietary, Microphone Design: Boom, Microphone Technology: Noise Canceling,

    Product Model: HW251N, Product Series: SupraPlus, Standard Warranty: 2 Year

    Easy Lightweight Wear -Leaving One Ear Uncovered For Person-to-Person Conversations

  • JABRA BIZ™ 1900 MONO

    Product Features for Headset

    • A cost-effective corded headset for call centers
    • Compatible with most phone systems and amplifiers
    • Easy installation with a Quick Disconnect (QD) plug
    • An ergonomic option with a lightweight design and comfortable ear cushions
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    Jabra Biz 1900 Usd duo Operator Headset

    Wireless headset series optimised for use with all leading deskphones and softphones. Some variants enable pairing with mobile devices, deskphones and softphones.

    Long range – take calls over 100 metres away from your desk

    World-class sound – HD Voice & noise-cancellation

    Easy to use – plug-and-play with up to 12 hours of battery power

Why go wireless?

In short: real business beefits. But don’t take our word for it. Benchmark Portals completed a study of Brother International Technical Support moving to wireless, and concludes:

“Wireless headsets might be the highest ROI investment you can make:”

  • Reduced talk-time: average talk-time went from 19.5 minutes to 14.4 minutes – a 26.2% saving
  • Fewer transfers: in the study, transfers dropped by 62.7% – which in itself secures a ROI on the headsets of 1,353%

The study concludes:

“By moving from tethered highests to wireless, this office equipment technical support centre experienced multiple benefits, whic wre shown both in terms of measurable financial savings and in terms of agent satisfaction. From the CFO to the frontline agent, everyone was a winner – especially the customers.

Download the full report here
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